Refund Policy

MindOverMatterEd

Refund & Cancellation Policy

Effective Date: January 9, 2026

MindOverMatterEd is committed to providing high-quality educational content while maintaining clear and fair policies regarding refunds and cancellations. Please review this policy carefully before enrolling in any course.

  1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Billing and payment information (processed through third-party providers)
  • Account login information
  • Course enrollment and participation data
  • Communications sent to us (emails, contact forms, support requests)

MindOverMatterEd does not intentionally collect clinical, therapeutic, or health records.

  1. How We Use Your Information

Personal information is collected and used for the following purposes:

  • To provide access to courses and educational content
  • To process payments and manage enrollments
  • To communicate course updates, administrative notices, or support responses
  • To improve website functionality and course offerings
  • To comply with legal and regulatory requirements

Personal information is used only for purposes that a reasonable person would consider appropriate in the circumstances.

  1. Educational Use and Client Information

MindOverMatterEd provides educational training only. Users are strictly prohibited from submitting identifiable client information, personal health information, or confidential workplace records through:

  • Course assignments
  • Discussion boards
  • Reflections or written submissions
  • Contact forms or email communications

Any such information submitted in error may be deleted without notice.

  1. Consent

By providing personal information to MindOverMatterEd, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us as outlined below.

  1. Third-Party Services

MindOverMatterEd may use trusted third-party service providers to support website operations, including:

  • Learning management systems (e.g., Thinkific, Kajabi)
  • Payment processors (e.g., Stripe, PayPal)
  • Email communication services
  • Website analytics tools

These service providers are given access only to the information necessary to perform their services and are required to protect your information in accordance with applicable privacy standards. MindOverMatterEd is not responsible for the privacy practices of third-party websites or services linked through this website.

  1. Cookies and Analytics

The MindOverMatterEd website may use cookies or similar technologies to:

  • Enhance user experience
  • Analyze website traffic and usage patterns
  • Support login and session management

You may adjust your browser settings to disable cookies; however, this may limit some website functionality.

  1. Data Storage and Security

MindOverMatterEd uses reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. While reasonable efforts are made to protect personal information, no method of electronic transmission or storage is completely secure.

  1. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer required, information is securely deleted or anonymized.

  1. Access and Correction

You have the right to request access to your personal information and request corrections to any inaccurate or incomplete information. Requests must be made in writing and may require verification of identity.

  1. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact:

MindOverMatterEd
Email: info@mindovermattered.com

  1. Changes to This Privacy Policy

MindOverMatterEd reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.